View my resume below to see my skills and experience.
Summary
Organized and client-focused administrative support specialist with experience in customer service, scheduling, remote communication, and operational organization. Passionate about supporting fitness and wellness businesses by streamlining systems, enhancing client experience, and maintaining efficient daily operations. Reliable, adaptable, and committed to delivering professional, detail-oriented support in both remote and in-person environments.
Core Skills
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Calendar & appointment scheduling
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Customer service & client communication
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Inbox and message management
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Data entry and record updating
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Administrative workflow organization
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Remote team support
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Front desk and member services
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Client intake and onboarding
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Basic social media assistance
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Fitness industry customer engagement
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Confidential information handling
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Problem solving and multitasking
Tools & Platforms
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Google Workspace (Docs, Sheets, Calendar)
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Microsoft Office
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Email platforms and scheduling systems
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CRM and client management systems
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Zoom and remote communication tools
Professional Strengths
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Highly dependable and self-motivated
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Strong written and verbal communication
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Detail-oriented with organizational focus
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Adaptable and quick to learn new systems
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Calm under pressure
Professional Experience
Administrative & Client Support Experience
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Managed high-volume inbound and outbound communication in a remote setting
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Scheduled appointments and maintained organized digital records
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Assisted clients with inquiries, problem resolution, and service coordination
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Maintained accuracy while multitasking in fast-paced environments
Customer Service & Front-Facing Roles
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Delivered professional, friendly client interactions
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Managed scheduling, payments, and service coordination
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Built rapport with clients to encourage retention and satisfaction
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Maintained organized workflows and supported daily operations
Fitness & Wellness Industry Involvement
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Active participant in structured training programs
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Knowledgeable in gym operations, client experience, and member engagement
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Working toward personal training certification
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Passionate about supporting health-focused businesses
